Hotel was charming and lovely with the most comfortable bed and pillows for a perfect night’s rest after a day of exploring. It came with all the room amenities one could possibly need (water and coffee pods were always replenished, toothbrushes and toothpaste were there even without us having to request etc) and there was AC - something less common in Italian hotels, it seems.
Service was excellent. In particular, Sergio was extremely kind and helpful throughout our stay, especially when we had trouble navigating our car through the narrow streets of Florence with poor Google Maps directions. He got someone to help guide us to the hotel, before helping to valet park our car at a nearby garage. Sergio also took extra care to make sure our stay was wonderful, always offering to go the extra mile with a smile.
The hotel location was also very convenient, with everything worth visiting/ seeing within 400-500m. Would 100% stay at this hotel again the next time we are back in Florence!
Wonderful hotel, charming staff, great room and hotel very central. Had a fabulous stay. Thank you
訪客用戶
夫妻/情侶出遊 高級行政房
入住於2025年08月
5.0
超讚
評價於:2025年08月18日
Hotel was charming and lovely with the most comfortable bed and pillows for a perfect night’s rest after a day of exploring. It came with all the room amenities one could possibly need (water and coffee pods were always replenished, toothbrushes and toothpaste were there even without us having to request etc) and there was AC - something less common in Italian hotels, it seems.
Service was excellent. In particular, Sergio was extremely kind and helpful throughout our stay, especially when we had trouble navigating our car through the narrow streets of Florence with poor Google Maps directions. He got someone to help guide us to the hotel, before helping to valet park our car at a nearby garage. Sergio also took extra care to make sure our stay was wonderful, always offering to go the extra mile with a smile.
The hotel location was also very convenient, with everything worth visiting/ seeing within 400-500m. Would 100% stay at this hotel again the next time we are back in Florence!
訪客用戶
夫妻/情侶出遊
高級行政房
入住於2025年08月
訪客用戶
好友出遊
豪華房
入住於2025年08月
Dongliyuanwai
家庭出遊
小型行政套房
入住於2025年07月
訪客用戶
好友出遊
經典行政房
入住於2026年02月
訪客用戶
夫妻/情侶出遊
經典行政房
入住於2025年02月
XDLiu
獨自出遊
經典行政房
入住於2023年04月
訪客用戶
好友出遊
高級行政房
入住於2024年11月
訪客用戶
好友出遊
經典行政房
入住於2025年04月
訪客用戶
好友出遊
家庭房
入住於2024年11月
訪客用戶
夫妻/情侶出遊
經典行政房
入住於2023年03月
訪客用戶
夫妻/情侶出遊 高級行政房
入住於2025年08月
訪客用戶
好友出遊 豪華房
入住於2025年08月
Dongliyuanwai
家庭出遊 小型行政套房
入住於2025年07月
訪客用戶
好友出遊 經典行政房
入住於2026年02月
訪客用戶
夫妻/情侶出遊 經典行政房
入住於2025年02月
XDLiu
獨自出遊 經典行政房
入住於2023年04月
訪客用戶
好友出遊 高級行政房
入住於2024年11月
訪客用戶
好友出遊 經典行政房
入住於2025年04月
訪客用戶
好友出遊 家庭房
入住於2024年11月
訪客用戶
夫妻/情侶出遊 經典行政房
入住於2023年03月